Last updated: 29/12/2025

At Mobile Cold Room Hire, we are committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.

1. What Information We Collect

We may collect personal information including, but not limited to:

  • Name
  • Phone number
  • Email address
  • Business name
  • Delivery or site address
  • Booking details and hire requirements
  • Any information you provide when contacting us via our website, email, or phone

We do not collect sensitive information unless required and with your consent.

2. How We Collect Your Information

We collect information when you:

  • Submit an enquiry or booking form
  • Contact us via phone, email, or website
  • Request a quote or service
  • Interact with our website (e.g. cookies or analytics tools)

3. How We Use Your Information

Your information may be used to:

  • Respond to enquiries and provide quotes
  • Process bookings and deliver services
  • Communicate with you about your hire
  • Improve our website, services, and customer experience
  • Meet legal or regulatory obligations

We do not sell, rent, or trade your personal information.

4. Disclosure of Information

We may share your information only when necessary:

  • With service providers who assist in delivering our services (e.g. logistics or payment providers)
  • When required by law or regulatory authorities

All third parties are expected to handle your information securely and in accordance with privacy laws.

5. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Information is stored securely and accessed only by authorised personnel.

6. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve functionality and user experience. These may collect anonymous data such as:

  • Pages visited
  • Time spent on the website
  • Browser or device type

You can disable cookies through your browser settings if you prefer.

7. Access & Correction

You may request access to, or correction of, your personal information at any time by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Business Name: Mobile Cold Room Hire

Email:coldhire@mobilecoldroomhire.com.au

By using our website or services, you consent to this Privacy Policy.